Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. You can also use an external Keyboard or replace it with a new one.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. If these methods have not worked on your HP EliteBook Laptop then Contact the manufacturer if your Laptop is under Warranty period. Here is How to Factory Reset HP EliteBook Laptops. Hard reset will remove all the data from your Laptop. If any one of the above methods cannot resolve your problem then Hard Reset is the only option to get your Laptop in Factory state. Click on the Options button and make sure the keyboard is selected to the US.On the left side choose the Region & Language option and set it to English (United States).Click on the Start button and Select settings or type settings and press Enter.Right click on the option and select Update Driver. All you need to do is recap the method 2 where you have to go the Device Manager page and click on the keyboards category and select on the option.
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